If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website. Many of these websites use the HP trademark symbol and claim to be official HP distributors. Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Do not give these people your information!įrom HP: HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Callsĭocument includes links to USA and Canadian authorities to report the incident. If you are asked for money to correct "issues" on your computer OR if the “help” wants to log into your computer, you are using a “fake” site.Example: “© Copyright HP Development Company, L.P.” If in doubt, scroll to the bottom of the Website to find HP copyright logo. Look for the copyright on any website claiming to be HP. HP websites are the only websites allowed to use the HP copyright circle/logo.
For example, there is no “setup” or other extra bits in the address. Notice the website address – the real HP site does not contain any extra verbiage.There are several “fake” sites listed (in search engines) for “123” – please make sure you are using the actual “HP” site.The official HP 123 site is not a website where odd chat boxes pop up on the screen and someone tries to offer you "Services" if you would just give out your credit card and information. The official HP 123 site is where you can find the appropriate (and free) software and drivers for your printer. The Full Feature Software is also available in Category Software and Drivers > subcategory Software - Utilityįull Feature Software / HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessoriesġ23.hp.com - Printer setup from the HP® Official site NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues HP Printers - Using the HP Smart App (Windows 10) Open the Software and Drivers Support Website for your printer > Check the Box Get the App Learn how to use HP Smart on your Windows 10 computer. HP Smart is an application available from the Windows Store. HP Smart is also available directly from the Windows Store. HP Instant can download and install your software from your printer's support website.Ĭategory Software and Drivers for HP OfficeJet 5255 All-in-One Printerįor example, the HP Smart for Windows Application is listed on the Software and Drivers web page.Business PCs, Workstations and Point of Sale Systems.
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